Brother printers work most of the time optimally. But sometimes, it may malfunction, print slowly, or display errors. So, you must be familiar with corrective Brother printer troubleshooting. There are various error codes that this printer shows, which can confuse a common user. So, in this article, you will find the best ways to fix printer issues.
Brother Printer Troubleshooting for Different Problems
Usually, reasons such as bad connectivity, obsolete printer driver, and incorrect configurations lead to printer errors. Use these resolutions and make your printer work perfectly.
Method 1: Inspect the connections
You must check the USB cable connection. Ensure that the cable is linked between your computer and the Brother printer. If the LAN cable connection is applicable in your case, you must verify it too. The wireless computer should be linked to the router/access point. A wireless system should also be linked to the access point or router.
Examine the wireless status of your machine by taking out a print of the WLAN report. In case the report shows ‘Connection: OK’ status, but you still can’t print wirelessly, follow these points.
- Power off the Brother printer.
- Switch off the wireless router and wait for some minutes.
- Now turn them on.
- Input the Network Key or password again.
- Windows users can employ the Network Connection Repair tool that can update your Brother printer’s IP address in your printer driver.
Method 2: Set Brother printer as default
You can also troubleshoot Brother printer not printing by setting the printer as the default machine.
- Launch the ‘Run’ dialog box and move towards the ‘Control Panel.’
- In the Control Panel, opt for ‘Devices and Printers.’
- Choose Brother printer, right-tap it, and select the option ‘Set as default printer.’
- When you see a green check below the Brother printer icon, it has been set as default.
Method 3: Determine if you have run out of cartridge ink
The following Brother printer troubleshooting guide is for when your printer doesn’t print black.
- Firstly, check that your ink cartridge has no breather tape.
- Now, examine the ink levels of the black cartridge.
- If it’s low, replace it.
- Now, check if you are employing genuine Brother printer black cartridges.
- If you are using a third-party cartridge, you may face various Brother printer problems.
- Go through your Brother printer manual and find the genuine cartridge for your printer model.
Method 4: Reinstall Brother printer software
Windows 10 users wanting to troubleshoot Brother printer not printing or scanning in Windows 10 should follow these steps.
- Remove the USB cable if it’s attached to your printer.
- Now, head to the ‘Control Panel’ section.
- Launch ‘Hardware and Sound.’
- Choose ‘Devices and printers.’
- Right-click on the icon of your printer model.
- Click ‘Remove device’ followed by ‘Yes.’
- now, left-tap on another device and choose ‘Printer server properties.’
- Tap on ‘Drivers.’
- If there are any entries for it, remove them.
- Head back to ‘Control Panel’ and pick ‘Programs.’
- Choose ‘Programs and Features.’
- Choose any entries of your driver.
- Install the new Brother printer driver by going to the official Brother support website.
- After installing it, restart your device.
Method 5: Fix the print queue error message
The print queue error message occurs when the print task is stuck in the queue, and the printer cannot obey any commands. This error occurs because of problems in the print spooler which facilitates communication between the printer and the system. You can troubleshoot Brother printer print queue error by checking the printer spooler.
- Exit all programs.
- Head to ‘Start’ and input administrative tools.
- Now, tap ‘Services.’
- Head toward the ‘Print Spooler’ option and right-tap ‘Stop.’
- Now, move to ‘My Computer,’ and open Local Disk C by double-tapping it.
- Choose ‘System32’ followed by ‘Spool’ and then ‘Printers.’
- Remove all print jobs by selecting all printer folder files.
- Head to ‘Services’ and right-tap ‘Print Spooler.’
- Now select ‘Start.’
- Print a test page and see whether this Brother printer troubleshooting guide has been able to resolve the problem.
Method 6: Resolve the paper jam problem in the Brother printer
One of the most commonly occurring Brother printer problems is a paper jam.
- Begin by unplugging your printer.
- Then, take out its paper tray.
- Find if there is any jammed document.
- If you find them, remove them and put the tray in its proper place.
- Pull the cover of the scanner up.
- Inspect the print head’s position. It shouldn’t be in the corner.
- Examine for jammed paper below the scanner cover.
- Look at both sides of the scanner cover for bits of paper.
- After that, close the cover.
- Now turn on your Brother printer, and take a test print.
Method 7: Uncheck the offline status of the Brother printer
Sometimes, you mistakenly set your Brother printer offline. So, if it is not responding, you may need to bring it online manually.
- Open the ‘Control Panel’ section by using the Windows start feature.
- Here, head to ‘Devices and Printers.’
- navigate to ‘Printer Properties.’
- Do it by right-tapping on the printer list.
- Now, right-tap on your printer and select the option, ‘View what’s printing.’
- Here, choose ‘Printer.’
- Find if you have selected the ‘Use printer offline’ option.
- If yes, unselect the option.
- Save your changes and exit the screen.
- Give a print command and see if your printer responds.
Why do Brother Printer Problems Arise?
Some leading causes of Brother printer problems include:
- The cable is not connected.
- Paper jam issue.
- Problems related to ink levels.
- Obsolete Brother printer software.
You will now be able to fix various printer problems by yourself. Just use this troubleshooting guide as a reference to tackle problems efficiently. If you need more assistance to fix Printer error, connect with a printer technical expert.